Merril Qpg

Cancelled my order

I cancelled my order due to not receiving it after 3 weeks of paying the payment
View full review
Reason of review:
Order processing issue
Alicha Pmv

Just made funny sounds, no answer

I tried to call to change my order, please contact me to do so.
View full review
Reason of review:
Order processing issue
Yakov Lij

Refund please

I am a first time customer I would like to try the product befor I start some monthly box. I would like to stop the monthly box and please be refunded my 20$.

View full review
Reason of review:
Return, Exchange or Cancellation Policy
2 comments
Guest

I tried the foundation and brush. I emailed I had a horrible skin reaction.

Asked for refund. Granted if I sent back. I have sent back here if tracking number please give refund. I had to do to Dr for treatment.

950011****588071****17. Mailed 3/12

Guest

Go on Facebook look for their ad on there . At the bottom is the phone number.

I called immediately the guy said he would cancels the subscription and make sure i was refunded $ 91.82 ! Wtf.

Who ever said anything about $91.82 they are sneaky . Beware do not pyrchase from them look on EBay for the product !!

View more comments (1)
Anonymous

Can't verify charge before checkout/Extra Unwanted Charges

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I ordered makeup, it asked for answers to some questions, when I checked out there was no way to verify the charges or I would have rejected the charge for a "subscription box" which is a box of junk they send every month. I immediately sent an email cancelling the order but it was sent anyway.

The charge on my credit card had a number that wasn't valid so I couldn't reach them until my credit card company found a different number.

Finally reached Veer Cosmetics and they said I have to return the product, at my cost, to get a refund. THIS IS ACTUALLY THE SECOND TIME THIS HAS HAPPENED TO ME WITH VEER (ADDING A PRODUCT WITHOUT BEING ABLE TO CHECK YOUR ORDER.)

View full review
Pros:
  • Makeup
Cons:
  • Add on products without ability to reject before check out
Reason of review:
Order processing issue

Preferred solution: Full refund

4 comments
Nidia Ysi

I haven't got to try the makeup yet they charged me 2 times according to my fraud dept at my bank and I can't reach anyone through email or telephone... was looking forward to trying this make up but I'm not happy about the way they do business! If I like something don't mind buying it but not happy with extra charges that I know nothing about and they won t reply

Guest

They added the subscription for me at check out to, so pissed I cannot cancel...not kool Veer

Guest

Received product on 1/25/18. Tried it on 1/26/18.

It won't work for me. They sent more items I didn't request and not all shown on video. I was charged more than I should have been and couldn't get back to stop order. No way to reach them to stop the order.

Finally got a number and have tried four times in 2 days with no reply, only recordings.

I want my money back for this product. If I send it back I still may not get my money returned to me Very unhappy with product and service.

Nidia Ysi
reply icon Replying to comment of Guest-1424345

They charged me 2 times and my bank called me this morning about fraud I've left messages on the phone and emailed this company about this to see if we could resolve the problem but there customer service don't seem to be working at any time

View more comments (3)
Anonymous

Ya I'm not placing an order now!

I read the reviews and honestly will not be placing my $40 order now! NO THANK YOU YOUR NOT SCAMMING ME
View full review
Anonymous

Missing foundation.

Received a partial order and it’s hard to contact a live person at the customer service phone number Veer has shared on the website. I ordered 2 of the 3pack of natural foundation and I’m missing 4, I also ordered 1 of the 3pack of nude foundation and I’m missing 2. All together I’m missing 6 items. Please ship my order ASAP.
View full review
Reason of review:
Order processing issue
Bonnie Ila

Too busy

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Voice recording, no people available to answer my call
View full review
Anonymous

I did not Oder 3 things but was charged.

I ordered one bottle of make up they charge me for that bottle a brush and concealer I was supposed to pay 18.98 and they charge me $56 on my account when I hit no to everything. I cannot stand crooks, that’s why I’m going to stop ordering things on any website except Amazon or eBay from now on. This is ridiculous, you cannot get in touch with anyone. There are two numbers that are obviously fake because no one ever answers them and one is always busy. Please do not fall for this scam. People like that company do not care if you are dirt poor they will still take your money. I’m going to try my best to go to small claims court about this, and find the other people that they’ve done this to.
View full review
Reason of review:
Order processing issue
Anonymous

***

I ordered the 3 piece set of foundation and after receiving it, I decided it is not for me. The pump was broken on one of the bottles and in general, I do not like the feel of the foundation.

Also, the photos that they use in their advertising can not be using their actual product, because there was little to no coverage when I used it. I called and left 3 messages regarding cancelling any furthers order and have not heard a word back.

I guess it should have been an indication that they try to trick you into buying a bunch of other things as you are trying to check out.

Lesson learned. Buyer beware.

View full review
Reason of review:
Return, Exchange or Cancellation Policy
Kaylin Cfa

Contact me

I need someone to call me from this company there keep taking money from me and i donr know why please call 318205****
View full review
Reason of review:
Problems with payment
Emmanuela Czr

Half empty bottle of Veer foundation

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I saw the advertisement for Veer make-up foundation on Facebook. A model used a black sharpie pen to draw lines on her face then used this product to cover the marks with using only 3 small drops of the Veer foundation.

I'm not using it to hide major blemishes, just thought it would give good coverage for my rosecea. I ordered 2 bottles of natural color and 1 of nude (there was a promotional "special" that included an illuminating primer if you order d 3 bottles..I know, I'm a sucker for what appears to be a good deal). I opened the bottle of natural foundation and used it(it is dispensed by a pump). After only 2 uses, the pump wouldn't work.

I opened the bottle and found out why. The foundation did not fill the bottle, it had product only along the sides of the bottle. Out of curiosity I opened the bottle of nude and I saw the same thing. Not much foundation in the middle of the bottle, only around the glass sides.

The pictures below are after using the natural color 6 times(I had to remove the pump to get the foundation out)and using the nude color ZERO times. The coverage is average at best however the deceptive packaging was disappointing.

I still have one botlltle of the natural color unopened. I should return it along with the other half full bottles but it is too much trouble.

View full review
Reason of review:
Not as described/ advertised
Gwenna Zhh

Very helpful about refunding the suscription bix $20.00 char

Problem fixed. They refunded my suscription as asked. I will be receiving my cover up for the $33.00 plus s&h. I am waiting for my delivery. Very excited about trying this product. Thank you
View full review
Reason of review:
Good customer service
Nevada Wev

Unhappy

I ordered the 3 beer foundations and still have yet to even seeing a shipping number????
View full review
Reason of review:
Order processing issue
Leron Pta

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Toronto, Ontario

Not Happy with product

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Want to cancel not happy with cosmetics
View full review
Reason of review:
Bad quality
Theodoros Pwf

Placed a order for 2 Veer foundations, was to be charged $33.00, and was charged $75.18!! they dded on 2 itemes I did not order. called customer service and No answer

Yes called customer service no one answers had to leave a message that i am sure no one will respond to!! was charged for items I did not order, now I can not reach a agent to solve this issue!

Very upset. I like there foundation but there ordering process is very deceiving, adding items you dont know about until your order is placed!!!! My order should of come to about $33.00 and was charged $75.00!! for add on items I was not informed of and did not order.

Now they make you explain what happened in at least 100 words! when I dont need to use 100 words...the complaint wount post unless you use 100 words!!

View full review
Loss:
$75
Reason of review:
Order processing issue

Preferred solution: Full refund

  • 1
  • ...
  • 61
  • 62
  • 63
  • 64
  • 65
  • ...
  • 78