Veer Cosmetics
Reviews and Complaints
Cancelled my order
Just made funny sounds, no answer
Refund please
I am a first time customer I would like to try the product befor I start some monthly box. I would like to stop the monthly box and please be refunded my 20$.
Can't verify charge before checkout/Extra Unwanted Charges
I ordered makeup, it asked for answers to some questions, when I checked out there was no way to verify the charges or I would have rejected the charge for a "subscription box" which is a box of junk they send every month. I immediately sent an email cancelling the order but it was sent anyway.
The charge on my credit card had a number that wasn't valid so I couldn't reach them until my credit card company found a different number.
Finally reached Veer Cosmetics and they said I have to return the product, at my cost, to get a refund. THIS IS ACTUALLY THE SECOND TIME THIS HAS HAPPENED TO ME WITH VEER (ADDING A PRODUCT WITHOUT BEING ABLE TO CHECK YOUR ORDER.)
- Makeup
- Add on products without ability to reject before check out
Preferred solution: Full refund
Ya I'm not placing an order now!
Missing foundation.
Too busy
I did not Oder 3 things but was charged.
***
I ordered the 3 piece set of foundation and after receiving it, I decided it is not for me. The pump was broken on one of the bottles and in general, I do not like the feel of the foundation.
Also, the photos that they use in their advertising can not be using their actual product, because there was little to no coverage when I used it. I called and left 3 messages regarding cancelling any furthers order and have not heard a word back.
I guess it should have been an indication that they try to trick you into buying a bunch of other things as you are trying to check out.
Lesson learned. Buyer beware.
Contact me
Half empty bottle of Veer foundation
I saw the advertisement for Veer make-up foundation on Facebook. A model used a black sharpie pen to draw lines on her face then used this product to cover the marks with using only 3 small drops of the Veer foundation.
I'm not using it to hide major blemishes, just thought it would give good coverage for my rosecea. I ordered 2 bottles of natural color and 1 of nude (there was a promotional "special" that included an illuminating primer if you order d 3 bottles..I know, I'm a sucker for what appears to be a good deal). I opened the bottle of natural foundation and used it(it is dispensed by a pump). After only 2 uses, the pump wouldn't work.
I opened the bottle and found out why. The foundation did not fill the bottle, it had product only along the sides of the bottle. Out of curiosity I opened the bottle of nude and I saw the same thing. Not much foundation in the middle of the bottle, only around the glass sides.
The pictures below are after using the natural color 6 times(I had to remove the pump to get the foundation out)and using the nude color ZERO times. The coverage is average at best however the deceptive packaging was disappointing.
I still have one botlltle of the natural color unopened. I should return it along with the other half full bottles but it is too much trouble.
Very helpful about refunding the suscription bix $20.00 char
Unhappy
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Verified Reviewer | Toronto, OntarioNot Happy with product
Placed a order for 2 Veer foundations, was to be charged $33.00, and was charged $75.18!! they dded on 2 itemes I did not order. called customer service and No answer
Yes called customer service no one answers had to leave a message that i am sure no one will respond to!! was charged for items I did not order, now I can not reach a agent to solve this issue!
Very upset. I like there foundation but there ordering process is very deceiving, adding items you dont know about until your order is placed!!!! My order should of come to about $33.00 and was charged $75.00!! for add on items I was not informed of and did not order.
Now they make you explain what happened in at least 100 words! when I dont need to use 100 words...the complaint wount post unless you use 100 words!!
Preferred solution: Full refund
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I tried the foundation and brush. I emailed I had a horrible skin reaction.
Asked for refund. Granted if I sent back. I have sent back here if tracking number please give refund. I had to do to Dr for treatment.
950011****588071****17. Mailed 3/12
Go on Facebook look for their ad on there . At the bottom is the phone number.
I called immediately the guy said he would cancels the subscription and make sure i was refunded $ 91.82 ! Wtf.
Who ever said anything about $91.82 they are sneaky . Beware do not pyrchase from them look on EBay for the product !!